Company History

TrustyTask: Where Honesty Meets Home Services

In the bustling city of Melbourne, amidst a sea of home service providers promising the world and often delivering less, the birth of TrustyTask was a breath of fresh air. Founded on the principles of transparency and integrity, TrustyTask began its journey with a simple, yet profound promise—to offer upfront, honest pricing and exceptional service quality without any hidden fees.

The story of TrustyTask starts with its founder, Jack Peng, a seasoned expert in home maintenance who saw a troubling trend in the industry. Too often, Jack witnessed customers grappling with the frustration of unexpected costs after hiring services that initially quoted much lower prices. This lack of transparency not only strained customer budgets but also eroded trust—a vital component in the relationship between homeowners and service providers.

Determined to change this narrative, Jack envisioned a company that operated differently. TrustyTask was conceived to embody the values of trust and reliability, ensuring that customers could count on upfront quotes based on video or photo assessments. This meant that what you see is what you pay, and there would never be any last-minute surprises.

Moreover, TrustyTask’s commitment to customer satisfaction is underscored by its satisfaction guarantee. Not satisfied with the outcome? TrustyTask pledges to redo the job at no extra cost. This policy isn’t just a testament to the company’s confidence in its team’s abilities but also its dedication to customer happiness.

As TrustyTask grew, so did its reputation. Stories of a home service provider that actually kept its word spread throughout Melbourne and beyond. From deep cleaning services to intricate handyman tasks, landscape gardening to comprehensive home renovations, TrustyTask became synonymous with reliability and quality.

Each service completed by TrustyTask’s skilled professionals is more than just a task checked off a list—it’s part of a larger commitment to making home management easier, more transparent, and free from the usual hassles of hiring home services. Whether helping a family prepare their home for sale, rejuvenating a neglected garden, or installing the latest home technology, TrustyTask approaches every job with the same level of care and professionalism.

Today, TrustyTask isn’t just a service provider but a cornerstone of community trust and customer care. It’s not only about fixing homes—it’s about building lasting relationships based on honesty and satisfaction. This is the TrustyTask way, where every task is trusted, and every customer is valued.

TrustyTask—Honesty. Integrity. Home.